Posts with tag "Mobile Engagement"
“WOW” Me: From Customer Service to Customer Experience
Technology is no longer just about infrastructure. It is now the enabler in offering guests an immersive, personalized experience like never before.
Are you a true guardian of your customers’ privacy?
Businesses collect a broad variety of data about their customers. But who's keeping this data safe?
Find your Friends—with Beacons!
Think back to the last conference you attended. Or better, the last time you visited the zoo with friends or family. Or the mall. Or a stadium. Chances are, you had to ask or answer a very basic question...
Developing for the Micro-Moment: Aruba’s Location Based Toolkit for Custom...
What happens when you create a micro-moment by giving users a message or a piece of information that could make their life easier?
Retailers: Don’t Throw Away Those Beacons Just Yet
Whether it was for holiday shopping or a return, many of us have visited a brick and mortar retailer in the last month, and in-store, we likely glanced at the promotional signage or price compared on our...
Mobile Is at the Heart of Today’s Customer Experience
A great customer experience makes for a lasting competitive advantage. In fact, Gartner found that 89% of companies expect to compete mostly on the basis of customer experience by 2016.
Developers to the Rescue: Improving App Retention for Mobile Engagement
Mobile devices have replaced yesterday's radio and TV, taking the notion of productivity and entertainment in our professional and social lives to a whole new level.
Rev up your Wi-Fi with Aruba 802.11ac Wave 2
Still on the fence about whether to deploy 802.11ac Wave 1 or wait for Wave 2? Don't wait any longer — Wave 2 is here.
Exploring the Great Indoors with Aruba Beacons
Before we start... go ahead and start Google Maps or Apple Maps, whichever is your favorite, on your smartphone. Do you see your glowing blue dot? Everything around you is labeled clearly for you to discover,...
Dave Chen
Matt Valentine
Min-Yi Shen
Miles Davis
Chris Grundemann
Jessica Dinh