Posts with tag "Digital Experience Management"
User Experience Analytics: Definitely Worth Measuring
A performance assurance solution provides a unified view of what’s working and what’s frustrating your users.
Look in the Right Places to Troubleshoot Wireless Networks
Always-on Wi-Fi doesn’t mean always reliable. Make sure you know where to look when troubleshooting.
Users Have Diverse Takes on Wi-Fi Performance and Troubles
Clients see problems differently than WLAN experts do, so how do we bridge the gap?
What is Assurance? Why do I need it? Why does it need to be independent from...
Don't rely on a network that's having a problem to definitively and objectively convey that it's having a problem.
Assuring that Crowds are Pleased with In-Stadium Wi-Fi
Digitally enabled guest services are integral to event experiences at stadiums, but providing Wi-Fi is challenging.
Voice over Wi-Fi Doesn’t Have to be Trouble
With heavy use of softphones, how do you ensure quality call experiences over a wireless network?
Shannon Byrne
Hari Anil Kumar
James Plouffe
Jeff Bennett
Rene Jorissen
Nils Lau