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Why Dynamic Baselines are Better Than Static SLEs

By Trent Fierro, Blog Contributor
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Since COVID hit, I’ve been working on my green thumb and sprucing up the garden. Working from home and spending more time in the garden has made it easy to spot similarities between good IT processes and how things around the house should work. For instance, our automatic sprinklers weren’t working, so I resorted to manually watering, which unfortunately was not good for some plants. Automatic is definitely better. The same can be said for manual IT processes.

But back to my garden. While my sprinkler timer was being replaced, I found that adjusting how much water is being used during hotter times of the year versus cooler times is an option. But it would be even better to have a sensor that continuously learns, updates the timer, and helps regulate how much water is really needed.

So, this led me to question: Why an IT team would look at an AIOps solution that requires them to set static thresholds or service levels to help them see where their network is having problems. It raises so many questions:

  1. Where does someone start and who’s the best person to take this on?
  2. If the thresholds are incorrectly set per site, will they initiate false positives?
  3. How often must thresholds be reset due to environmental or traffic volume changes?
  4. Why a manual process in the first place? There’s got to be a better way.

Dynamic Baselines

If you’re looking at AIOps to help automate processes and streamline things, why not make the most of its capabilities? Aruba’s AIOps solution dynamically creates a baseline specific to your environment or site and eliminates the need to manually configure thresholds. If you do experience an issue, you’re automatically alerted based on a large deviation from what is considered normal. No guesswork. No false positives. No manual anything.

As each of your sites is baselined individually, this also cuts down on the guesswork, false positives, and time spent manually setting up static thresholds. Over time as your sites experience change – more users and traffic, new user devices or APs, and even alterations to the physical space – the solution keeps learning and automatically adjusts the baselines.

AIOps is designed to help you address challenges by combining insights with powerful automated actions that are built to remove complexity and improve IT efficiency. Don’t make a mistake and resort to manually setting up SLEs.

AIOps is a hot topic at ATMDigital, our free online event, so check out this session for more on Aruba’s baselining model:

AB259: AIOps at the Edge That Starts with You